Frequently Asked Questions

Shipping products usually take within 5 working days.

  • Local shipment: A local delivery company will manage the delivery of your order with specific fees depending on your city.
  • International shipment: DHL, FedEx, and or a well-known international shipping company will manage the order.
  • Shipping fees depend on the country address (up to $40)
  • Middle East Countries (Kuwait, Saudi Arabia, Bahrain, Qatar, UAE, Oman).
  • Lebanon
  • Jordan
  • United Kingdom
  • USA
  • Canada
  • Switzerland
  • Italy
  • Spain
  • Pakistan
  • Malaysia
  • Japan
  • Indonesia
  • India
  • Hong Kong
  • Germany
  • France
  • China
  • Australia

Given the nature of Denarius items, we do NOT generally offer a refund or return service only for specific cases. Make sure of your buyings before you make a purchase.

For more information, please visit our Terms and Conditions.

Cancelling an order after making a purchase in not applicable. That is because your purchased order will be transferred automatically for the shipping company.

For more information, please visit our Terms and Conditions.

  • Register or login to your account. (Only registered users can place their bids in the auction.)

  • Choose the item you want to purchase and place your bid.
  • Win the auction! And click Pay Now right away to add to cart. (This is an important step).
  • Secure payment to all winning items added to cart.
  • Access the ‘Login’ page in the main menu.
  • Fill in the required fields. Make sure your email and personal information are valid. Any invalid information will result in decline of your order, in shipping or simply will not benefit from subscriptions and account features.
  • Complete your account by adding a profile image, shipping address and account details.
  • Start shopping. 
  • Creating an account, enables you to use the wishlist and watchlist that maximize customer service and convenience.
  • It also enables you to track you order and access our latest sales and offers by email.
  • Not to mention, Auctions need valid users to participate in the bidding process to win the asset.
  • Access the store page after registering an account.
  • Browse the product categories found on the side menu.
  • Make any necessary filters to best find your item.
  • Click on the item to access more descriptive information about the product.
  • Click on Add to Cart to proceed for checkout.
  • Fill in the shipping and billing address. Shipping fees will automatically generate according to your address.
  • Choose your payment preference.
  • Complete the purchase.

Denarius offers the privilege for the members of My Denarius Plaza club to sell their items and collectibles on the website. Follow below steps if you’re already a member. If not visit The Plaza page for more information.

  • Each item to be sold on the website need to be approved of following our products Terms and Conditions & Return and Refund Policy.
  • Subscription fees $399 yearly.
  • 9% of the sale goes to Denarius.
  • Sellers receive their sales money within 5 working days through direct bank transfer or PayPal Invoicing system.